Last updated 6 September 2026
Draft. This policy has been prepared against the applicable Indian rules but has not yet been reviewed by legal counsel. It must be reviewed before this store accepts live payments.
These terms govern your use of ghumr.in and any purchase you make from GHUMR by MART 99 ("GHUMR", "we", "us"). By placing an order you accept them.
Who you are buying from
Every order is sold to you by GHUMR by MART 99, at 0, KANPUR ROAD, BADANPUR, Auraiya, Uttar Pradesh, 206122. We are the seller of record. Products are manufactured and dispatched by our sourcing partners, but your contract is with us, and any question, return or complaint is ours to answer — not theirs.
Products and descriptions
We describe every product as accurately as we can, including fabric, measured garment dimensions and country of origin. Handworked pieces vary slightly between items; colour can also differ a little between screens and cloth.
Where we describe a craft technique — chikankari, ajrakh, bandhani, brocade weaving — we are describing the technique used, not asserting that the garment was made in the region that technique is associated with, unless the product page says the origin has been confirmed.
Prices and payment
All prices are in Indian Rupees and inclusive of GST. The total payable, with its breakup, is shown before you pay. We accept prepaid payment only, processed by Razorpay. We do not see or store your card details.
Orders we cannot fulfil
Occasionally an item becomes unavailable after you have paid. If that happens we will contact you and offer a replacement or a full refund. We will never simply keep your money against an order we cannot deliver.
Limits
Nothing in these terms limits your rights under the Consumer Protection Act 2019 or any other law that cannot be contracted out of.
Contact
GHUMR by MART 99, 0, KANPUR ROAD, BADANPUR, Auraiya, Uttar Pradesh, 206122. Email support@ghumr.in, phone and WhatsApp +91 91838 90094. GSTIN 09BJMPK6407K1ZR.